Shipping policy

Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times may vary depending on your location. Please note that unexpected delays can occur due to customs processing or shipping carrier issues.

Where We Ship
We currently ship to the following countries:
France, Monaco, Belgium, Luxembourg, Switzerland, Germany, Netherlands, Spain, Portugal, Italy, Denmark, Norway, Sweden, United Kingdom, United States, Canada, and Australia.

Free shipping policy 
We offer free shipping for orders over €60 within France and eligible European countries (Spain, Belgium, Netherland, Monaco, Portugal, Luxembourg,Italie, Germany), and over $150 USD for all international orders (USA, Australia, UK, Canada, Denmark, Sweden, Norway, Switzerland). Shipping fees will be automatically waived at checkout when these thresholds are met.

Customs, Duties, and Taxes
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the purchase price or shipping fees. We are not responsible for these charges.

Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow some time for the tracking number to become active.

Shipping Issues
We are not responsible for delays caused by the shipping carrier or customs. If your package is lost or arrives damaged, please contact us at hello@coomfie.com and we will assist you.